To change your password when you are already logged in to the Here Comes the Bus (HCTB) app, follow these steps:

Note: If you have forgotten your password and need to reset it, see Resetting a Forgotten Password from the Login Screen.

  1. On the HCTB Home screen, tap Settings.
    The Settings screen will appear.
  2. Tap Change Password.
    The Reset Your Password screen will appear.
  3. Type your new password in both the Password and Repeat Password fields.
    Note: The password must be between 8 and 16 characters and contain at least one of each of the following: an uppercase letter, a lowercase letter, a number, and a special character.
  4. Tap Confirm New Password. 
    A success dialog box will appear.
  5. Tap OK.
    You will receive an email informing you that your password has changed, and in the app, you'll be returned to the login screen, where you can use the new password to log in. (See Logging In to Here Comes the Bus for details, if needed.)